• How can we help our people improve their skills related to communication, teaming, and adapting to change?
• Where can I find the proven expertise to help us train and develop our employees?

The Ginac Group develops and delivers training solutions that can help your company reach its performance goals, enhance its competitive advantage, and increase employee morale and confidence.

We can partner with you to assess organizational training needs and design custom training solutions to enhance managerial and workforce effectiveness. We can also tailor one of our proven, existing training programs to help you achieve desired results. A sampling of some of our most popular training programs is listed below.

Building High Performing TeamsT
A true team has a high level of trust, effective leadership, and a shared sense of commitment. This training program is designed to provide participants with the skills and knowledge to build high performing teams. The course consists of six core modules to help establish a team continuous improvement program, and can be customized to meet the needs of individuals and organizations. Topics include:

• Identifying the values, mission, and vision of your organization
• Recognizing, understanding, and utilizing strengths of individual team members
• Identifying areas of improvement and solving them as a team

Behavior Selling SkillsT
Proven to increase sales performance, this program includes a 6-hour sales seminar divided into two 3-hour modules. It contains a step-by-step approach to introduce and apply DISC (Dominance, Influencing, Steadiness, and Conscientiousness) principles to selling. Key topics include:

• Understanding Your Behavioral Style
• Recognizing Your Customers' Behavioral Styles
• Adapting Your Style to Improve Communication, Understand Relationships, and Increase Sales

Your Attitude is ShowingT
Often people lack the words to articulate why they do the things they do, or why they feel the way they feel. This seminar helps to raise the awareness of one's attitudes and values and how they impact interactions with others. This along with the Dynamic CommunicationsT seminar is the path to effective communication. Topics include:

• Understanding the Six Core Attitudes
• Knowing Which Attitudes Drive Your Actions and Decisions
• Understanding How to Interact With Others Learning to Recognize and Appreciate Others' Attitudes

Dynamic CommunicationsT
This powerful communication seminar incorporates sophisticated computerized behavioral communication assessments and the Success Insights® Wheel. The Dynamic Communications seminar stresses the application of communication principles and techniques in visual terms everyone can understand and apply. This along with the Your Attitude Is ShowingT seminar will result in building long lasting relationships that will continue to grow. Topics include:

• Increasing Understanding of Self ·
• Increasing Understanding of Others
• Improving Your Communication Style ·
• Enhancing Productivity ·
• Decreasing Tension in Your Life

Re-Energizing the OrganizationT
Mergers, buyouts, re-organizations, restructurings, and new company start-ups, beginnings, and endings - this is today's corporate environment and the reality in which we work. Necessary changes are inevitable and happen faster and more frequently than ever before. Change, however, can cause unwanted conflict and drain energy from organizations. Management is often challenged to find ways to keep employees aligned with change and motivated with positive energy to perform their best. Re-Energizing the Organization was created with this challenge in mind. Topics include:

• Conflict Resolution For Re-energizing the Organization
• Effective Goal Setting
• Implementing Performance Appraisals
• Team and Job Selection
• Cross Training For the Fluid Organization

Dynamic Customer SatisfactionT
Companies are scrambling to attract, keep and satisfy customers. This one-day seminar will challenge your attitude and help you to set and lay the foundation for a dynamic customer plan. This is an exciting seminar that sets the stage for a planned, customer satisfaction focus in your company. Through this seminar, your employees will understand that dynamic customer satisfaction doesn't just happen, it is the result of intense focus and planning. Your team will understand the tasks that lie ahead and begin to lay the plans for exceptional service. Topics include:

• The Rules Have Changed
• The Internal Customer
• The Exceptional Customer Attitude
• Customer Friendly Systems